Shipments and returns
Your pack shipment
Packages are generally dispatched within 7 days after receipt of payment and are shipped via Canada Post with tracking and drop-off without signature. Please contact us for shipping charges if purchasing multiple items. Local pickup is also available in Springbank if you prefer. In certain cases, we can also arrange a mutual meeting place within Calgary.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.